911 Is A Great Career

Simulator + Textbook + Online Curriculum + Certification = Complete Turnkey 9-1-1 Education!

Over twenty years ago, Sue Pivetta had a problem. Her 9-1-1 Comm Center was facing a hiring crisis: We were hiring five and losing seven. One evening over dinner with friends, someone asked why she didn’t go to the college or high school tech program to find trained people.
Good question. Bad answer! There were NO vocational or high school CTE training programs in the U.S. or Canada for her chosen life work. So, Sue, the college dean, and an advisory board of 9-1-1 professionals, started the first vocational course in the nation at Renton Technical College.  The career clusters they found for this course were Health Science and Public Safety. Using a DACUM process, 10 unit of study were found to be necessary for a true course of study for entry level 9-1-1. The NECC (National Emergency Communications Certification) and the 9-1-1 Call Taking and Radio Dispatch Simulator followed.
Update to today.  Now Sue Pivetta has a company of professional 9-1-1 educators helping to create educational programs in high schools and colleges. 9-1-1 unfortunately is STILL in a hiring crisis.  More colleges and high school programs are needed. Students will be hired at 18.  VoTech students have a huge advantage over other applicants to survive and thrive in training.  Check our your states current openings here.
Curriculum and Credentials. The profession of Emergency Communications or 9-1-1 is quite a mystery.  Is there a national certification required for hiring? No.  Are there required state certifications for hiring? No.  There are a few state requirements, view your state under the NECC page.  No state has mandatory pre-employment or hiring requirements.  So how does a college or high school know that what we offer here as a turnkey 9-1-1 career program is a good choice?  Let’s explore that.
  1. The 9-1-1 curriculum and textbook followed an extensive DACUM process at Renton Technical College while working with an advisory board of 9-1-1 professional trainers in the Seattle area.  This process identified 10 areas of study necessary for a complete learning. Now this curriculum is online at www.9-1-1Academy.com
  2. The NECC Certification for the 10 unit course was validated at Professional Testing Corp of NYC working with a coalition of 9-1-1 professional educators across the US and Canada. Learn more.
  3. The 9-1-1 Reality Simulator was created through a collaboration of simulation software experts, 9-1-1 professional educators and vocational college educators.  Designed was user friendly, turnkey, no IT, generic entry level learning tool that allowed for a true experiential learning experience. Check out our simulators!
How we made teaching 9-1-1 even easier. We created a great online course! We embedded the SKILLS requirement online – due to students at home learning!  It is our mission and passion to get 9-1-1 education in ‘every’ college and high school in the nation.  We have a loooong way to go however! We invite you to meet with us on Join.Me to take a look and learn more about this VITAL and important career course for our FIRST FIRST RESPONDERS.
Download 911 magazine article to learn more about the state of 911.


A Turn Key 9-1-1 Career Training Program



Plug and Train Portable Simulator


9-1-1 Textbook & Student Manual


Teacher & Student Online Exams