911 Is A Great Career

Simulator + Textbook + Curriculum + Certification.

Over twenty years ago, Sue Pivetta had a problem. Her 9-1-1 Comm Center was facing a hiring crisis: We were hiring five and losing seven. One evening over dinner with friends, someone asked why she didn’t go to the college or high school tech program to find trained people.

Good question. Bad answer! There were no vocational training programs in the entire U.S. or Canada for her chosen life work. So, Sue started the first vocational course in the nation at Renton Technical College.  The career clusters we found for this course were Health Science and Public Safety.

Update to today.  Now Sue has a company of professional 911 educators helping create educational programs in high schools and colleges. 9-1-1 unfortunately is STILL in a hiring crisis.  More colleges and high school programs are needed. Students will be hired at 18.  VoTech students have a huge advantage over other applicants.

Curriculum and Credentials. The profession of Emergency Communications or 9-1-1 is quite a mystery.  Is there a national certification required for hiring? No.  Are there required state certifications for hiring? No.  There are some state requirements and you can view your state under the NECC page.  No state has pre-employment or hiring requirements.  So how does a college or high school know that this turnkey program is a good choice?  Let’s explore that.

  1. The 9-1-1 curriculum and textbook followed an extensive DACUM process at Renton Technical College while working with an advisory board of 9-1-1 professional trainers in the Seattle area.  This process identified 10 areas of study necessary for a complete learning.
  2. The NECC Certification for the 10 unit course was validated at Professional Testing Corp of NYC working with a coalition of 9-1-1 professional educators across the US and Canada.
  3. The 9-1-1 Reality Simulator was created through a collaboration of simulation software experts, 9-1-1 professional educators and vocational college educators.  What they wanted was user friendly, turnkey, and a generic entry level learning tool that allowed for a true experiential learning.  The goal was to provide a solid foundation so learners would survive and thrive in the 9-1-1 training environment.

How we made it easy. Included with 9-1-1 Reality is the 10 unit online 9-1-1 Academy Curriculum and NECC Certification exams for teachers and students.  A full turnkey PLUG AND TEACH – no IT needed – because our mission and passion is to get 9-1-1 education in ‘every’ college and high school in the nation.  We have a loooong way to go however! We invite you to meet with us on Join.Me to take a look and learn more about this VITAL and important career course for our FIRST FIRST RESPONDERS.

Download 911 magazine article to learn more about the state of 911.

A Turn Key 9-1-1 Career Training Program



Plug and Train Portable Simulator


9-1-1 Textbook & Student Manual


Teacher & Student Online Exams