Desktop 9-1-1 Academy Curriculum + Certification + Online Course




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Own a full digital AND ONLINE 9-1-1 academy curriculum and certification  delivered on an All In One Computer.  Full teacher’s manual and video tutorials for teaching 9-1-1.  Online teacher training and certification for your Emergency Communications career education class.  9-1-1 Academy was created in a college setting through a DACUM (Develop a Curriculum) process working with the college dean and an Advisory Board of 911 professionals. The process determined (10) Units of study and examples of the digital training products loaded; DVD, Power Point, eBooks, scripted actual 911 calls, YouTube 911 Calls in the News and much more. 

EXPLORING EMERGENCY COMMUNICATIONS The history and current state of 911. The Emergency Communications network, the job, the reality of the work ‘from the trenches’ approach. Are U Fit survey.

STRESS MANAGEMENT eBook on Compassion Fatigue, Chill Out Stress Digital workshop. Breaking Out Of Negativity Power Point and an introduction to PTSD in public Safety.

EMERGENCY CALL TAKING Call Taking Mastery Power Point & eBook, scripted 911 call, Customer Service 911 call reviews, (2) lab games; Taking Descriptions, Phonetic Alphabet how to. Catll takers Text to 911 eBook. Unit Flash Quiz.

EMD COMMUNICATIONS EMD Jeopardy, History of the Emergency Medical Dispatcher. Self Heimlich scripted call, EMS Jeopardy game, Short Report skills exercise, EMD flip chart, 911 medical call scenarios. Unit Flash Quiz.

POLICE COMMUNICATIONS —Police Jeopardy, Domestic Violence eBook, DV call review workshop, rape abduction scripted call, active shooter videos for 911 call and radio dispatch. Unit Flash Quiz.

TECHNOLOGY 911 CAD or computer aided dispatch information, NG911 or next generation 911, E911 Glossary. Unit Flash Quiz

FIRE COMMUNICATIONS Understanding the current ways, methods and terms used in the fire  communications. Hazmat 911 calls workshop, fire vocabulary, Fire Jeopardy, scripted calls persons trapped in a fire. Fire Flash Quiz.

CRISIS INTERVENTION A full understanding of what is crisis, why suicide and what to say, handling abuse and addiction calls. Suicidal Molester Way To Go 911 DVD, Crisis Calls power point, Suicide and Crisis eBook.

LIABILITY AND ACCOUNTABILITY 911 Here Comes the Judge. A quick study on concepts of the law that make sense and quiet the fears by providing definite guidelines. Scripted calls of actual lawsuits.

EMERGENCY RADIO Common and safe methods for ensuring that the emergency radio protects and serves the responders and the citizens. CO theater shooting comparison of fire and police radio from YouTube video. Radio eBook and power point, In Pursuit Game, Unit Flash Quiz.

The ten units provide folders loaded with a variety of training tools such as Power Points, flash quizzes, eBooks, actual 911 calls scripted and Jeopardy games. Includes the 9-1-1 Manual Textbook, hardcopy and eBook and Student Manual, unit quizzes and final exam online certification NECC. Download the flyer below for more information.

We know setting up a college program isn’t easy because we have been there done that and your school now can own a full curriculum both digital and online as well as NECC certification our team of 911 professionals created over 20 years!

Colleges and High Schools – we include NECC Certification online AND a full instructor manual for every one of the ten units unit quizzes and actual 9-1-1 calls to assess along with games and exercises and lab scenarios.

This full curriculum with unit objectives and folders loaded with many skill building games, exercises, 911 calls, eBooks, workshops – all in one organized place for your program, academy, college or high school course. Your teachers have a turnkey program complete with unit quizzes leading to certification.

NECC online 121 question certification exam is included for no additional cost.  You can preview this exam free by ordering it online – one per agency.  Search using NECC for further details.  Those who have taken this exam at the Comm Centers say it is ‘absolutely’ what a person should know before going to floor training and absolutely what every college or high school graduate should know before coming to an agency to apply. What a great thing to have – assurances.